Terms, Refund, Policies & Legal Information

PRIVACY POLICY

EEC Travels respects your privacy and is committed to protecting your personal information.
We collect necessary details such as name, contact information, passport details, and travel documents only for processing visa, travel, and related services. Your data is used strictly for service delivery and communication.

We do not sell, share, or disclose your personal information to third parties except when required by embassies, immigration authorities, airlines, or legal requirements.

All data is handled securely. By using our services, you agree to the collection and use of information as outlined.

TERMS & CONDITIONS

By engaging with EEC Travels, you agree to the following

• Full payment is required in advance to confirm any service. No processing will begin without payment confirmation.
• All fees charged are for service handling, processing, and coordination only.
• EEC Travels does not guarantee visa approval, entry permission, airline boarding, or immigration clearance.
• Processing times are estimates and may vary due to third-party authorities.
• Clients must provide accurate and complete documents.
• All decisions are made solely by embassies, immigration, airlines, and border authorities.
• EEC Travels is not liable for any losses, delays, or additional costs caused by third parties.
• We are not responsible for delays or rejections due to incorrect information.
• Additional fees (if any) for card, Tabby, Tamara, or international payments are directly charged by the payment gateway provider and are the customer’s responsibility.
• Payment confirms full acceptance of all terms.

CANCELLATION POLICY

• Once payment is made and processing has started, services cannot be cancelled.
• Cancellation requests must be submitted in writing before processing begins.
• Urgent or last-minute bookings may not be eligible for cancellation due to immediate processing.
• Any third-party costs (visa fees, tickets, bookings) are non-cancellable once confirmed.

REFUND POLICY

• All payments are strictly non-refundable unless explicitly agreed in writing before payment.
• Refunds (if approved) will only apply to unused services and may exclude third-party charges.
• No refunds will be issued for visa rejection, delays, or decisions made by immigration authorities
• Service fees cover processing, documentation, and coordination, and are non-refundable once initiated.